To our passengers
Thank you for booking with us, we hope we meet and exceed your expectations as a professional sightseeing company.
Refusal of Service and Pilot Authority: The company reserves the right to refuse service to anyone deemed a threat or unfit to fly due to national security concerns. The pilot in command has the final authority to decide on whether to proceed with the flight or not.
Compliance with Pilot Instructions: Passengers are required to follow the instructions of the pilot. Failure to do so may result in the termination of the tour.
Inappropriate Sexual Activity: Inappropriate sexual activity on the plane is not tolerated. If such activity occurs, the flight will be terminated, and a $200 cleaning fee will be enforced.
Unforeseen Circumstances: If the tour is affected by adverse weather, Temporary Flight Restrictions, or unforeseen maintenance, rebooking will be permitted at no extra cost.
Cancellation or Rebooking: Cancellations and rebookings require more than 24-hour notice. A 10% rebooking fee will be charged. Within 24 hours of the flight, rebooking is not allowed.
Refunds and Gift Cards: Currently, no refunds are available. Rebooking or gift cards may be provided if applicable.
No Shows or Late Arrivals: Passengers are advised to arrive at least 15 minutes early. No-shows or late arrivals beyond the grace period will not be able to rebook.
Drinks Allowed, No Food, No Smoking: Drinks are allowed, but any spills may incur a cleaning fee. Food is not allowed, and no smoking, including vapes, is permitted.
Cleaning Fee: A $200 cleaning fee will be charged if a passenger misses the provided sick bag.
Tickets: All tickets purchased from January 1 through November 30 will expire on December 31st of the current year. Any tickets/gift cards purchased in December will roll over to the following year.